Privacy Policy

At Elevate Fingerprinting and Drug Testing, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services or visit our website. We are committed to maintaining the confidentiality and integrity of the sensitive information you provide.

 

Information We Collect
- Personal Information: Full name, date of birth, address, phone number, email address.
- Biometric Data: Fingerprints, photos, and other biometric identifiers.
- Health Information: Drug testing results, DNA test details, and other lab data.
- Identification Documents: Driver’s license, passport, social security number, etc.
- Payment Information: Credit/debit card numbers or other billing details.
- Technical Information: IP address, browser type, device info (via website use).

 

How We Collect Information
We may collect your information through:
- In-person appointments or mobile services
- Online forms and scheduling systems
- Authorized third parties (e.g., employers, agencies)
- Website cookies and analytics tools

 

How We Use Your Information
We use your information to:
- Provide fingerprinting, drug testing, DNA testing, notary, and related services
- Verify your identity
- Communicate with you about appointments or results

- Meet legal, regulatory, and DOT compliance obligations
- Process payments and maintain business records
- Improve our services and website functionality

 

Sharing and Disclosure of Information
We do not sell your personal information. We may share your data in the following cases:
- With Your Consent: For background checks or employer reporting
- With Trusted Partners: Such as labs, Medical Review Officers (MROs), and notary
platforms
- To Meet Legal Requirements: Including subpoenas, court orders, or regulatory audits
- With Service Providers: Like payment processors and data storage systems under strict
confidentiality

 

Data Storage and Retention
We store personal and sensitive data securely, using:
- Locked filing systems and secure office locations
- Encrypted digital storage with access controls
- Secure cloud-based services (when applicable)

We retain data only as long as necessary to fulfill service purposes and comply with legal requirements.

 

Data Security
We implement multiple safeguards to protect your information:
- Staff training and confidentiality agreements
- Password-protected systems and antivirus software
- Physical security such as locked cabinets and restricted access areas
- Secure shredding or digital deletion when disposing of data

 

Your Rights and Choices
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing emails or texts at any time

To exercise your rights, contact us using the information below.

 

Cookies and Website Analytics
Our website may use cookies and tracking tools to:
- Improve user experience
- Monitor site traffic and functionality
- Analyze how users interact with the website

You can adjust your browser settings to disable cookies if you prefer.

 

Children’s Privacy
Our services are not intended for children under 13 years of age. For minors receiving services (e.g., DNA or drug testing), we require parental or guardian consent.

 

Policy Updates:
We may update this Privacy Policy from time to time. Changes will be posted on our website and may also be communicated via email or in-office signage. Continued use of our services after changes constitutes your acceptance of the revised policy.

 

Contact Us
For questions, concerns, or to exercise your rights under this policy, contact us at:

 

Elevate Fingerprinting and Drug Testing
117 E Front St, Lonoke, AR 72086
Phone: 501-241-0619
Fax: 501-683-8222
Toll-Free: 888-487-1189
Email: Elevatefplab@gmail.com